The short version
Malatak Kelola is a management platform for people running the day-to-day: CRM and cashier, simplified. Five modules ship together, and they are wired to each other, so one transaction moves all of them at once. You ring up a sale and the stock drops, the customer’s history updates, and the journal entry writes itself. No double entry, no exports, no spreadsheet glue.
1. CRM on WhatsApp Business
Your customers already message you on WhatsApp, so that is where the CRM lives. Connect your WhatsApp Business number and you get four agents you can shape yourself, handling replies, reservations, follow-ups, promos, and the FAQs you answer twenty times a week.
Everything a customer does stays attached to them: visit history, what they bought, how much they are worth over time. That is the part most small businesses lose when the conversation ends, and it is the part that tells you who to follow up with.
2. ERP and cashier (POS)
A proper cashier with the inventory attached. Sell an item and the stock goes down on its own. You get a product catalogue, stock alerts before you run out, and a movement history so you can see where things actually went.
3. Storefront
Every business gets a public page at malatak-kelola.com/your-business. Customers book a service or order takeaway from it, and those orders land straight in the cashier, in the same queue as your walk-ins. One place to watch, not two.
4. Accounting that writes itself
Transactions become journal entries automatically, so the books stay current without anyone typing them up at the end of the month. On top of that, the AI reads the patterns and tells you how the business is actually doing, not just what the numbers are.
5. Android app
The webapp is the full workspace, and the Android app is for when you are not at the counter: monitoring, approvals, and replying to customers from wherever you are.
What it costs
- Standard, Rp2.500.000 per month. All modules, nothing locked behind a higher tier. One outlet, unlimited users, and our team does the setup and installation with you.
- Custom. Priced to fit, for multi-outlet, ERP customisation, integrations with what you already run, and priority support.
We kept it to one package on purpose. Splitting the modules across tiers would break the thing that makes it work, which is that they all move together.
Who this is for
Small and medium businesses that have services, stock, and customers who come back: salons, cafes, restaurants, barbershops, clinics, laundries, workshops. If you are juggling a chat app, a cash drawer, and a spreadsheet that never quite matches, this is aimed at you.
How to get started
There is no self-registration, and that is deliberate. Onboarding starts with a demo over WhatsApp so we can see how you actually work, set it up with you, and hand it over running rather than leaving you with an empty dashboard.
This is the first planet in the system. More orbiting soon.
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